There is never a ‘one size fits all’ answer in Facilities Management and each of our customers have specific and unique requirements.
We do believe, however, there is a set of core needs and outcomes common to most customers. These drive the way we deliver our services meaning we have the tools, operational processes and people in place to deliver outstanding service across your estate.
These core needs include, driving down costs, integrating solutions and having flexibility and control of situations.
Driving down cost
We respect your budget and keep costs as low for your business as we do for our own. We constantly review and monitor our activities and align them with your business needs. Whether you're engaged with your CAPEX budget on capital projects or your FM budget for hard and soft services we procure contracts, giving you the best possible service and value at all times.
To guarantee excellence, we have built a high performance supply chain able to providing high levels of expertise and accountability.
All of the work that we carry out for you is logged, tracked and recorded using our own cloud based risk and property management software, which we offer to you free of charge. We call it Octopus.
Octopus ensures that you never miss another risk assessment, rent review, lease expiry or lose another job sheet for your FM tasks ever again.
Octopus allows us to integrate our systems and services with your own contractors to ensure you always have complete visibility, drilled down to a specific site.
Watch our brief video here: https://youtu.be/OIHheWIclhI
Flexibility and Control
Once we have understood your business needs we design a bespoke FM solution tailored to making our services work for you. This includes using your current suppliers, or if you wish, adding new ones to your approved list of trades.
You maintain as much or as little control over who carries out which task across your estate. Our helpdesk can coordinate the allocation of work and liaise with your sites to save you the administration involved to get things done simply, quickly and effectively.
If you would like more direct input on a project, then through Octopus you can request new tenders or quotations from any business, at the touch of a button.